Overview
TheKey – Formerly Help at Home, located in Fort Myers, Florida, has been providing trusted in-home care for seniors and adults with disabilities for over 20 years. The organization focuses on helping clients achieve successful long-term aging at home through a variety of services tailored to individual needs. Their highly trained caregivers offer in-home care, memory care, respite care, senior personal care, elder care, companionship, and skilled nursing services.
Services & Support
TheKey offers a comprehensive range of services designed to support older adults and those with specific medical conditions. Their offerings include companionship, respite care, 24/7 care, live-in care, and specialized memory care for individuals with cognitive decline, including Alzheimer’s disease and other forms of dementia. The organization emphasizes creating personalized care plans in collaboration with clients and their families, ensuring that each individual receives the best possible care tailored to their unique situation.
Care Approach & Staff
TheKey employs a Balanced Care Method, which focuses on promoting a healthy mind, body, and spirit for their clients. This approach aims to enhance the overall quality of life for seniors and adults with disabilities. Behind every caregiver is a dedicated Care Team that provides oversight and guidance, ensuring that caregivers are well-supported in their roles. This team includes Client Success Managers and Caregiver Managers who work collaboratively to maintain high standards of care.
Who They Serve
TheKey serves seniors and adults with disabilities in the Fort Myers area, providing care for a wide range of needs, including those with cognitive impairments and chronic health conditions. Their services are designed to assist individuals in living safely and comfortably in their own homes as they age.
Service Area
TheKey operates in Fort Myers, Florida, and is committed to delivering quality in-home care to families in this region. Their services are available 24/7, including evenings, weekends, and holidays, ensuring that clients receive the support they need whenever they require it.
Scheduling & Availability
TheKey provides flexible scheduling options, accommodating various needs from a few hours of support each day to full-time, 24/7 care. This flexibility allows families to design a care plan that fits their specific requirements and lifestyle.
What Families Say
Families have noted the compassionate and patient nature of the caregivers at TheKey. Many appreciate the personalized approach to care, which allows for tailored support that meets the unique needs of their loved ones. The organization has built a reputation for reliability and quality service over its two decades of operation.
Room for Improvement
While there are many positive experiences shared by families, some have expressed a desire for clearer communication regarding care plans and changes. Ensuring that families are consistently informed may enhance the overall experience.
Summary
TheKey – Formerly Help at Home in Fort Myers, Florida, offers a wide range of in-home care services aimed at supporting seniors and adults with disabilities. With over 20 years of experience, their dedicated caregivers and comprehensive care plans are designed to enhance the quality of life for clients and their families. The organization’s commitment to personalized care and 24/7 availability makes them a trusted choice for families seeking in-home support.
