Overview
Project Choice LLC, located in Fort Myers, Florida, is a provider of home health care services that focuses on individual choice-driven services. They offer a range of support options including supported living coaching, personal supports, community inclusion, and respite care. The organization aims to create a family atmosphere for both consumers and staff.
Services & Support
Project Choice LLC provides a variety of services tailored to meet the needs of individuals requiring home health care. Their offerings include Florida Medicaid Waiver services, medical supply provision, supported employment, job coaching, and CPR instruction through the American Heart Association. The company emphasizes a supportive environment for clients, particularly those with disabilities.
Care Approach & Staff
The staff at Project Choice LLC is frequently described as compassionate and dedicated. Reviews highlight the team’s commitment to working hard every day, even under stress, to ensure clients feel well and happy. However, there are mixed experiences regarding communication and responsiveness, with some clients expressing frustration over difficulties in reaching staff when needed.
Who They Serve
Project Choice LLC serves individuals with disabilities and their families, providing essential support for daily living and care needs. They are recommended by social workers, indicating a level of trust and recognition in the community for their services.
Room for Improvement
Some reviews indicate challenges with communication, particularly regarding scheduling interviews and responsiveness to client inquiries. Clients have reported difficulties in reaching staff by phone and receiving timely updates, which suggests an area for improvement in client engagement and support.
What Families Say
Feedback from families is varied. While some express deep appreciation for the support and care provided, noting the positive and loving environment, others have reported negative experiences, including unprofessionalism and lack of follow-through on commitments. This dichotomy highlights the need for consistent communication and reliability in service delivery.
Summary
Project Choice LLC offers a range of home health care services in Fort Myers, Florida, with a focus on individual choice and a supportive environment. While many families commend the compassionate nature of the staff and the services offered, there are notable concerns regarding communication and responsiveness that the organization may need to address to enhance client satisfaction.
