Overview
NurseCore, located in Fort Myers, Florida, is a national leader in home care services and medical staffing. With over 45 years of experience, they claim to match families and medical facilities with trained medical professionals and nurses tailored to meet specific needs. They emphasize high standards in care, aiming to ensure that clients’ needs are met satisfactorily.
Services & Support
NurseCore provides a range of home health care services, focusing on matching clients with qualified medical professionals. They assert that their nurses are extensively screened and positioned to deliver the highest quality care. However, feedback from clients indicates significant issues with service delivery, including inconsistent staffing and poor communication regarding scheduling.
Care Approach & Staff
The organization promotes a commitment to quality care through trained staff. Despite this, reviews suggest that clients have experienced rudeness and a lack of compassion from both office personnel and caregivers. There are frequent mentions of staff being unhelpful and condescending, which has contributed to a negative perception of the overall care approach.
Who They Serve
NurseCore is designed to serve a variety of clients needing home health care. However, multiple reviews highlight challenges, such as staff not showing up for scheduled visits and inadequate support for clients requiring consistent care.
Room for Improvement
Clients have expressed concerns about the organization’s communication and organizational skills. Many have reported feeling ignored when inquiring about their care schedules, leading to frustration and dissatisfaction with the service provided. Additionally, there are mentions of billing issues, including attempts to overbill insurance.
Summary
NurseCore in Fort Myers, Florida, presents itself as a leader in home health care services, yet client feedback reveals a range of issues that need addressing. While their commitment to matching clients with qualified staff is noted, the experiences shared by families indicate significant room for improvement in service delivery, communication, and overall staff professionalism.
