Overview
Dial-A-Nurse of Fort Myers Registry, Inc., located in Fort Myers, Florida, offers personalized home care services tailored to meet the needs of seniors. The agency emphasizes one-on-one care and outstanding supervision, aiming to provide a quality of care that families can depend on. With a commitment to helping clients maintain independence in the comfort of their own homes, Dial-A-Nurse provides a range of services designed to assist with daily living activities.
Services & Support
Dial-A-Nurse offers a variety of services, including personal care assistance, transportation, and support for activities of daily living such as dressing, grooming, and walking. The agency also provides specialized care for clients with Alzheimer’s and dementia, ensuring that they receive the attention and support they need. With a focus on matching clients with well-trained and compassionate caregivers, Dial-A-Nurse strives to create a supportive environment for those in their care.
Care Approach & Staff
The staff at Dial-A-Nurse is described as knowledgeable and compassionate, which is essential for providing effective home care. The agency prides itself on the training and expertise of its caregivers, ensuring that they are well-prepared to meet the diverse needs of clients. Additionally, the agency offers 24-hour on-call support from a registered nurse and their assistants, enhancing the safety and security of clients as they age in place.
Who They Serve
Dial-A-Nurse primarily serves seniors in Fort Myers and the surrounding areas, catering to those who require assistance with daily living activities or specialized care. The agency aims to support individuals in maintaining their independence while ensuring they receive the necessary care and attention.
What Families Say
Families have expressed satisfaction with the services provided by Dial-A-Nurse, highlighting the dedication of the caregivers. One reviewer noted that the caregivers are wonderful and genuinely love what they do, contributing to a positive experience for clients. However, there have been concerns raised regarding the reliability of service delivery, with one family reporting issues related to caregiver attendance and billing practices. This feedback indicates a need for the agency to address these operational challenges to maintain trust and satisfaction among families.
Room for Improvement
Some families have reported issues regarding caregiver attendance and billing discrepancies. These concerns suggest there may be areas for improvement in the agency’s operational oversight and communication with clients to ensure consistent service delivery.
Summary
Dial-A-Nurse of Fort Myers Registry, Inc. provides comprehensive home care services for seniors in Fort Myers, Florida. With a focus on personalized care and a commitment to matching clients with qualified caregivers, the agency aims to enhance the quality of life for those they serve. While many families appreciate the compassionate care provided, addressing reported service reliability issues will be essential for maintaining client trust and satisfaction.
