Overview
The Opal at Lakes Park, located in Fort Myers, Florida, offers a supportive environment designed to enhance the quality of life for its residents. With a focus on wellness and community, this facility aims to provide a home-like atmosphere where individuals can thrive at all stages of life. The staff is available 24/7 to assist residents and ensure their safety and well-being.
Services & Support
The Opal at Lakes Park provides a variety of services including assisted living, memory care, hospice, and home health. The community emphasizes a wellness philosophy called “Enjoy Every Moment,” which is integrated into daily activities and interactions. Each resident receives personalized care tailored to their unique needs, promoting emotional well-being and a sense of achievement.
Care Approach & Staff
The staff at The Opal at Lakes Park is dedicated to treating residents like family. Reviews highlight the warm and professional demeanor of the staff, particularly during the intake and move-in processes. While some experiences have raised concerns about staff interactions, many families have expressed satisfaction with the overall care and support provided.
Who They Serve
The Opal at Lakes Park serves seniors at all stages of life, offering tailored support for those in need of assisted living and memory care services. The community is designed to foster independence while ensuring that residents have access to the assistance they may require.
Living Options & Amenities
The facility boasts a community atmosphere where residents can engage with one another and participate in various activities. The focus on creating a home-like environment is evident, with many families noting the cheerful and helpful nature of the staff.
What Families Say
Feedback from families highlights the positive experiences many have had at The Opal at Lakes Park. Residents and their families appreciate the supportive environment and the commitment of the staff to provide quality care. However, there are some concerns regarding staff interactions, particularly in high-pressure situations.
Room for Improvement
While many families have praised the community, there have been reports of staff members displaying rudeness in certain situations. This feedback suggests that there may be opportunities for improvement in staff training and communication to ensure all interactions are positive and respectful.
Summary
The Opal at Lakes Park offers a welcoming community for seniors in Fort Myers, Florida, focusing on their well-being through personalized care and a supportive environment. While there are areas for improvement regarding staff interactions, the overall sentiment from families is one of satisfaction with the quality of care and the home-like atmosphere provided.
