Overview
Trustbridge – Broward Bereavement & Regional Office, located in Fort Lauderdale, Florida, offers hospice care along with emotional and spiritual support for families during difficult times. Their mission is to provide compassionate care tailored to the needs of patients and their families.
Services & Support
The organization provides hospice care, which includes clinical and administrative resources to assist families. They aim to support patients in their final stages of life, ensuring comfort and dignity.
Care Approach & Staff
Trustbridge has received mixed feedback regarding its staff and care approach. While some families have praised individual nurses and social workers for their compassion and support, others have expressed dissatisfaction with the overall organization and management. Issues such as lack of communication, staffing inconsistencies, and unmet promises have been reported. For instance, some families experienced delays in care and difficulties in scheduling visits, which added stress during critical times.
Who They Serve
Trustbridge serves individuals in need of hospice care, focusing on providing support to both patients and their families. Their goal is to help families navigate the challenges of end-of-life care.
What Families Say
Reviews highlight both positive and negative experiences with Trustbridge. Some families express gratitude for the compassionate care received from specific staff members, while others report significant challenges, including disorganization and lack of timely support. One reviewer noted that a nurse provided excellent care and education during a loved one’s final days, while another shared frustrations over inadequate staffing and communication issues that led to missed opportunities for family connections during critical moments.
Room for Improvement
Several families have pointed out areas for improvement, particularly regarding communication and scheduling. Some reported that staff members were inconsistent, leading to confusion and unmet expectations. Additionally, there were mentions of delays in care and difficulties in obtaining necessary medications, which could be addressed to enhance the overall experience for families.
Summary
Trustbridge – Broward Bereavement & Regional Office provides hospice services aimed at supporting patients and their families during challenging times. While there are commendable aspects of the care provided by certain staff members, feedback indicates a need for improved communication and consistency in service delivery. Families considering Trustbridge may want to weigh these factors carefully.
