Overview
SYNERGY HomeCare, located in Destin, Florida, provides non-medical in-home care services tailored to the needs of individuals facing aging, disability, illness, or injury. Their offerings include companion care, homemaking, personal care, and transportation services. The company emphasizes a compassionate approach, aiming to enhance the quality of life for their clients.
Services & Support
SYNERGY HomeCare offers a range of services designed to support clients in their homes. This includes personalized care plans that cater to the unique needs of each individual. Their services extend to veterans, private individuals, and those utilizing long-term care insurance. Families can expect assistance with daily living activities, ensuring that clients maintain their independence and dignity.
Care Approach & Staff
The staff at SYNERGY HomeCare is frequently described as compassionate and dedicated. Many families have expressed satisfaction with the caregivers, noting their knowledge and caring demeanor. The internal team works diligently to match caregivers to clients based on specific needs, aiming to provide a high standard of care. However, some feedback suggests that there may be inconsistencies in caregiver assignments, particularly when clients require ongoing support after hospital stays.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including seniors, individuals with disabilities, and those recovering from illness or injury. Their approach is designed to cater to various needs, ensuring that each client receives the appropriate level of care and support.
What Families Say
Feedback from families highlights a mix of experiences with SYNERGY HomeCare. Many appreciate the compassionate nature of the caregivers, with specific praise for their ability to provide personalized care. Positive reviews often mention the reliability and dedication of the staff. Conversely, there are concerns regarding professionalism and communication from the administrative side, with some families reporting a lack of responsiveness and support when issues arise.
Room for Improvement
Some reviews indicate a need for improvement in the company’s communication and organizational processes. Families have noted challenges in caregiver reassignment and responsiveness from the office staff, which can impact the overall experience. Addressing these areas may enhance client satisfaction and trust.
Summary
In summary, SYNERGY HomeCare in Destin, Florida, offers a variety of non-medical home care services with a focus on compassionate support. While many families have praised the quality of care provided by the caregivers, there are areas for improvement in communication and administrative responsiveness. Overall, SYNERGY HomeCare aims to deliver personalized care that meets the unique needs of each client.