Overview
Right at Home, located in DeLand, Florida, provides trusted in-home care for seniors and adults with disabilities. Their services are designed to help loved ones live independently at home, offering a range of support tailored to individual needs.
Services & Support
Right at Home offers a variety of services including companionship, hygiene support, respite care, and physical assistance. They create custom care plans in collaboration with families to ensure that each individual receives the best possible care. Their caregivers are highly trained and available 24/7, accommodating needs during holidays, weekends, evenings, and overnight.
Care Approach & Staff
Families have noted the compassionate and professional nature of the staff at Right at Home. Caregivers are described as patient and attentive, providing essential support to clients, including those with dementia and other health challenges. The company emphasizes flexibility in scheduling, allowing families to find care that fits their unique circumstances.
Who They Serve
Right at Home serves a diverse clientele, including seniors, veterans, and adults with disabilities. They have experience providing care for individuals recovering from hospital stays, as well as those needing ongoing support due to age-related conditions or disabilities.
What Families Say
Reviews highlight the positive experiences families have had with Right at Home. Many have expressed gratitude for the comfort and support provided during challenging times, such as hospital procedures and hospice care. Families appreciate the responsiveness of the staff and the genuine interest in their loved ones’ well-being. One family shared that the aides provided top-quality care and helped ease the stress of caregiving during an emergency situation.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding communication and billing practices. A review mentioned an incident where the agency contacted the VA without proper authorization, leading to confusion about care arrangements. Additionally, some families expressed concerns about billing practices for non-federal holidays.
Summary
Right at Home in DeLand, Florida, is dedicated to providing quality in-home care for seniors and adults with disabilities. With a focus on personalized care plans and a compassionate approach, they have garnered positive feedback from families. While there are areas for improvement regarding communication and billing, many families have found the services invaluable in supporting their loved ones’ independence and well-being.
