Overview
Indigo Manor Nursing and Rehabilitation – Bedrock Healthcare, located in Daytona Beach, Florida, is a skilled nursing facility that aims to provide personalized attention and clinical excellence for its residents. As part of Bedrock Healthcare, the facility emphasizes the importance of specialized care to support health and wellness, enabling residents to maintain independence and improve their quality of life.
Services & Support
Indigo Manor offers a range of services including skilled nursing, rehabilitation, physical therapy, and memory care. The facility’s staff includes skilled practitioners, medical directors, and specialized therapists who work together to create custom care plans tailored to the unique needs of each resident. Additionally, social worker support is available to assist families with navigating care options.
Care Approach & Staff
The staff at Indigo Manor is described by some residents as caring and compassionate, with particular praise for the therapy team who motivate and support residents in their recovery journey. However, there are several concerns raised regarding the management and overall staff responsiveness. Some families reported experiences of neglect and lack of attention to their loved ones’ needs, highlighting issues with communication and care delivery.
Who They Serve
Indigo Manor serves a diverse population, including individuals requiring skilled nursing care, rehabilitation services, and those with memory care needs. The facility aims to provide a supportive environment for residents and their families, although experiences vary significantly among families regarding the quality of care provided.
Living Options & Amenities
The facility promotes a close-knit community atmosphere, but some reviews indicate that the environment may be outdated and in need of improvement. Concerns were raised about cleanliness and maintenance, with reports of inadequate facilities impacting residents’ comfort and well-being.
What Families Say
Feedback from families is mixed. Some express gratitude for the care their loved ones received, noting positive interactions with certain staff members and effective therapy services. In contrast, other families report distressing experiences, including allegations of neglect, poor communication, and inadequate responses to health concerns. These contrasting views suggest significant variability in care quality at Indigo Manor.
Room for Improvement
Several reviews indicate a need for improvement in management practices and staff training. Families have expressed concerns about communication breakdowns, lack of responsiveness to care needs, and overall cleanliness of the facility. Addressing these issues could enhance the resident experience and restore trust among families seeking care for their loved ones.
Summary
Indigo Manor Nursing and Rehabilitation – Bedrock Healthcare in Daytona Beach, Florida, offers a range of skilled nursing and rehabilitation services aimed at supporting residents’ health and independence. While there are commendable aspects of care, particularly from the therapy team, numerous reviews highlight serious concerns regarding management, staff responsiveness, and the overall environment. Families are encouraged to thoroughly evaluate their options and consider both positive and negative experiences shared by those who have utilized the facility.
