Overview
HPH Hospice, located in Brooksville, Florida, has been providing compassionate hospice care since 1984. The organization aims to support patients and their families during difficult times, focusing on comfort and dignity in end-of-life care.
Services & Support
HPH Hospice offers a range of services designed to meet the needs of patients and their families. This includes skilled nursing, home health aide support, and social worker assistance. The team is dedicated to ensuring that patients receive the care they require, particularly in their final days.
Care Approach & Staff
The staff at HPH Hospice has received mixed feedback from families. While many have praised the compassion and attentiveness of the nurses and aides, there have been reports of communication issues and administrative errors. Some families noted that the night staff, including nurses, provided exceptional support, while experiences with day staff varied. Overall, the commitment to patient care is evident, with many expressing gratitude for the kindness shown during challenging times.
Who They Serve
HPH Hospice primarily serves individuals in need of end-of-life care, focusing on providing comfort and support to patients and their families. The organization is committed to ensuring that patients are treated with dignity and respect throughout their hospice experience.
Levels of Care
The hospice provides care tailored to the needs of patients, including skilled nursing and home health support. Families have noted the importance of these services in ensuring comfort and managing medical needs during the final stages of life.
Living Options & Amenities
HPH Hospice offers a clean and welcoming environment for patients. Families have mentioned the facility’s cleanliness and the availability of necessary medical equipment, such as hospital beds, to ensure comfort.
What Families Say
Feedback from families has highlighted both positive and negative experiences. Many have expressed appreciation for the compassionate care provided by the staff, particularly during difficult times. However, some families have encountered challenges with communication and equipment management, which led to frustration. Overall, while there are areas for improvement, many families feel grateful for the care their loved ones received.
Room for Improvement
There have been multiple instances of miscommunication and administrative errors reported by families. Issues such as delays in equipment pickup and inconsistent support from day staff have been noted, indicating a need for better coordination and communication within the organization.
Summary
HPH Hospice in Brooksville, Florida, is dedicated to providing quality hospice care to patients and their families. While many families commend the compassion of the staff, there are notable areas for improvement in communication and administrative processes. Overall, HPH Hospice remains a critical resource for those seeking support during end-of-life care.