Overview
Apopka Health and Rehabilitation Center, located in Apopka, Florida, offers skilled nursing and rehabilitation services in a well-appointed facility designed for comfort and privacy. The center is situated on approximately 10 acres adjacent to Orange County’s hospital, providing a supportive environment for recovery and long-term care.
Services & Support
The center specializes in comprehensive rehabilitation services, including physical, occupational, and speech therapy. Apopka Health and Rehabilitation Center aims to deliver patient-centered care to help residents regain independence and enhance their quality of life. The facility is equipped with both private and semi-private suites, each featuring individual bathrooms and showers to ensure comfort.
Care Approach & Staff
While some families have reported positive experiences with specific staff members, there are concerns about the overall attentiveness and responsiveness of the staff. Reviews indicate that, at times, residents have been left unattended for extended periods, resulting in issues such as dehydration and inadequate personal care. High staff turnover has been noted, which may contribute to inconsistencies in care.
What Families Say
Feedback from families is mixed. Some express gratitude for the care provided by certain staff members, highlighting individual nurses and therapists who have made a positive impact. However, several reviews raise significant concerns about the overall quality of care, including inadequate attention to residents’ needs, communication issues with management, and a lack of follow-through on care plans. Families have described experiences of distress, particularly regarding the treatment of loved ones who are unable to advocate for themselves.
Room for Improvement
There are notable areas for improvement at Apopka Health and Rehabilitation Center. Families have reported instances of residents being left in soiled clothing, delays in response to call buttons, and a lack of adequate communication from management. Some have emphasized the need for a more consistent and compassionate approach to care, particularly for those who are non-verbal or require additional assistance.
Summary
Apopka Health and Rehabilitation Center provides a range of skilled nursing and rehabilitation services in a clean and well-maintained environment. While some families have found comfort in specific staff members and the facility’s amenities, there are critical concerns regarding the overall quality of care and responsiveness of the staff. Families considering this facility should be prepared to actively engage in the care process to ensure their loved ones receive the attention they need.
