Overview
Knollwood Life Plan Community, located in Washington, District Of Columbia, is a continuing care retirement community that offers a range of elder care services. Established by the Army Distaff Foundation, Knollwood has evolved to serve a diverse population, providing a serene campus near Rock Creek Park. Residents have the opportunity to engage in various activities and enjoy beautiful grounds.
Services & Support
Knollwood offers multiple levels of care, including memory care and skilled nursing services. The community provides a range of activities designed to keep residents engaged and socially active, fostering a positive atmosphere. However, some reviews indicate concerns regarding the quality of nursing care, with reports of staff lacking the necessary skills for certain medical tasks.
Care Approach & Staff
The staff at Knollwood is often described as kind, caring, and friendly, contributing to a welcoming environment. Many families appreciate the dedication of the team, with some noting the positive impact individual staff members have on residents and visitors alike. However, there are also concerns about management and communication, with some families expressing frustration over the handling of issues such as maintenance and care quality.
Who They Serve
Knollwood serves a diverse population of seniors, including those seeking long-term care and memory support. The community has been home to residents for many years, with some families expressing satisfaction with the care their loved ones have received over extended periods.
Room for Improvement
Several reviews highlight issues with management, particularly regarding communication and responsiveness to residents’ needs. Concerns about maintenance, such as roof repairs and the functionality of amenities like the pool and hot tub, have also been raised. Additionally, some families have reported dissatisfaction with the quality of nursing care, indicating that improvements are needed in specific areas.
Summary
Knollwood Life Plan Community offers a variety of services and a supportive environment for seniors in Washington, DC. While many families appreciate the kindness of the staff and the engaging activities available, there are notable concerns regarding management practices and the quality of nursing care. Families considering Knollwood may want to weigh these factors as they evaluate the community for their loved ones.
