Overview
Unique Rehabilitation & Health Center, located in Washington, District Of Columbia, is dedicated to providing high-quality care in a patient-centered environment. The facility aims to serve individuals of all income levels, ensuring that healthcare is accessible and compassionate.
Services & Support
The center offers a range of services, including rehabilitation and memory care. Families have noted the staff’s commitment to making residents feel comfortable and well-cared for, with many expressing satisfaction with the support provided to their loved ones during their stay.
Care Approach & Staff
The staff at Unique Rehabilitation & Health Center have been described as kind, helpful, and professional. Visitors have reported that the facility is clean and well-organized, contributing to a welcoming atmosphere. However, some reviews indicated concerns regarding communication, particularly about the availability of nursing staff and the responsiveness of the physician services.
Living Options & Amenities
Residents benefit from a clean environment that is maintained regularly. While many visitors appreciate the overall cleanliness and organization of the facility, there have been mixed reviews regarding the condition of specific areas, such as floors in patient rooms.
What Families Say
Feedback from families has been generally positive, with many praising the staff for their attentiveness and the care provided to residents. One family highlighted the compassionate support received from the administration during a health crisis. However, some families expressed frustration over communication issues, particularly regarding reaching residents by phone, as the room phones are reportedly not functional.
Room for Improvement
Concerns have been raised about the responsiveness of the medical staff, particularly regarding follow-up and communication. Some families have reported difficulties in reaching nursing staff and receiving timely updates about their loved ones’ care. Additionally, there have been comments about the need for better maintenance in certain areas of the facility.
Summary
Unique Rehabilitation & Health Center offers a range of services focused on rehabilitation and memory care in a clean and welcoming environment. While many families appreciate the quality of care and staff support, there are areas that could benefit from improvement, particularly in communication and facility maintenance. Overall, the center aims to provide a supportive and patient-centered experience for residents and their families.
