Overview
Capital Caring Health Pain Clinic at Sibley Hospital, located in Washington, District Of Columbia, provides hospice and palliative care services to patients and their families. The organization has a long-standing commitment to supporting individuals during challenging times, having served nearly 120,000 patients since its inception in 1977.
Services & Support
The clinic offers a range of services including hospice care, palliative care, and counseling. Their focus is on providing emotional support and comfort to both patients and their families, aiming to make difficult transitions as manageable as possible.
Care Approach & Staff
While many families have expressed gratitude for the compassionate care provided by the nursing and medical staff, there have been concerns regarding communication and responsiveness. Some reviews indicate that families felt left in the dark about their loved ones’ conditions, particularly during critical moments. The organization emphasizes the importance of support, companionship, and comfort, but there are noted areas for improvement in keeping families informed.
Who They Serve
Capital Caring Health serves a diverse group of patients, including veterans and children with terminal illnesses. They provide specialized support, such as robotic companion pets for veterans with dementia, reflecting their commitment to tailored care.
What Families Say
Feedback from families highlights a mix of experiences. Many have expressed appreciation for the care and professionalism of the staff, particularly during difficult times. However, there are significant concerns regarding communication and the handling of administrative tasks, such as obtaining death certificates, which have caused distress for some families.
Room for Improvement
Several reviews indicate that communication with families could be enhanced, particularly regarding updates on patients’ conditions and administrative processes. Some families reported feeling unsupported during critical moments, which suggests a need for improved responsiveness from the staff.
Summary
Capital Caring Health Pain Clinic at Sibley Hospital is dedicated to providing hospice and palliative care to patients in Washington, District Of Columbia. While many families appreciate the compassionate care offered, there are areas for improvement in communication and responsiveness that could enhance the overall experience for families navigating difficult times.
