Overview
T & N Reliable Nursing Care, located in Washington, District of Columbia, provides a variety of home health care services aimed at promoting wellness and independence. Their offerings include skilled nursing, physical therapy, occupational therapy, speech pathology, personal care aide, and companion services. The agency emphasizes personalized care to assist clients in their recovery within the comfort of their homes.
Services & Support
The services provided by T & N Reliable Nursing Care encompass a wide array of health care needs. They offer skilled nursing for medical care, physical therapy for rehabilitation, and occupational therapy to help clients regain daily living skills. Additionally, personal care aides and companion services are available to support individuals with daily activities, ensuring they receive the assistance they need at home.
Care Approach & Staff
T & N Reliable Nursing Care aims to deliver personalized care focused on healing and comfort. However, reviews indicate a mixed experience regarding staff professionalism and reliability. While some clients have reported positive interactions with professional and caring staff, others have expressed concerns about the reliability and accountability of aides, noting issues such as tardiness and inadequate support during shifts.
Who They Serve
The agency serves a diverse clientele, including individuals utilizing Medicaid, Medicare, and private insurance. They aim to accommodate various needs through their comprehensive service offerings.
What Families Say
Feedback from families is notably varied. Some clients appreciate the professionalism and caring nature of the staff, highlighting positive experiences during their time with the agency. Conversely, several reviews reflect significant dissatisfaction, with complaints about unprofessional behavior from aides, lack of accountability, and inadequate care being common themes. Instances of aides arriving late, leaving early, or failing to perform necessary tasks have been particularly troubling for some families.
Room for Improvement
There are clear concerns regarding the reliability of the staff and the overall organization of services. Multiple reviews indicate issues with aides not fulfilling their duties, leading to frustration among clients and their families. Addressing these concerns could enhance the quality of care provided.
Summary
In summary, T & N Reliable Nursing Care offers a range of home health care services designed to support client independence and wellness. While some families have had positive experiences with the staff’s professionalism and care, others have raised serious concerns about reliability and accountability. Families considering this agency may want to weigh these mixed reviews carefully.
