Overview
Linac Services Inc, located in Washington, District of Columbia, provides home healthcare services aimed at delivering expert care for individuals in the comfort of their own homes. The company emphasizes the importance of familiar surroundings for receiving in-home care, especially for family elders.
Services & Support
Linac Services Inc offers a range of home care services tailored to meet the needs of clients in both D.C. and Maryland. Their services are designed to provide comfort and peace of mind to families, particularly focusing on the care of children and individuals with special needs.
Care Approach & Staff
The staff at Linac Services Inc is described as dedicated and knowledgeable, with a commitment to providing quality care. Some families have reported positive experiences with individual caregivers who have shown attentiveness and professionalism. However, there have been significant concerns regarding the reliability and communication of the nursing staff, with multiple reviews highlighting issues such as late arrivals and lack of responsiveness.
Who They Serve
Linac Services Inc serves a diverse clientele, including families with children who have serious health conditions. The agency is noted for its focus on providing care for children with complex medical needs, which requires a high level of reliability and communication between the agency and families.
What Families Say
Feedback from families has been mixed. While some have praised the courteous and professional nature of certain staff members, others have expressed frustration with the overall reliability of the service. Common issues reported include late arrivals of nurses, poor communication regarding scheduling, and instances of staff not showing up or being inattentive during shifts. One family shared a particularly distressing experience where a lack of available nursing staff delayed their child’s return home from the hospital, leading to significant emotional distress.
Room for Improvement
Families have noted several areas where Linac Services Inc could improve, particularly in communication and reliability. There are concerns about the scheduling process, with families often left without support when regular nurses are unavailable. Additionally, some caregivers have been reported to exhibit unprofessional behavior, such as sleeping on the job or taking personal calls during work hours.
Summary
Linac Services Inc offers home healthcare services in Washington, D.C., with a focus on providing care in the home environment. While some families have had positive interactions with staff, significant concerns exist regarding communication and reliability. Families seeking home care for loved ones may want to consider these factors when evaluating Linac Services Inc as a potential provider.
