Overview
Maple Heights Senior Living, located in Washington, District Of Columbia, offers a supportive environment for seniors, specializing in assisted living and memory care. This community aims to provide a dignified and respectful living experience for residents while giving families peace of mind regarding their loved ones’ care.
Services & Support
Maple Heights Senior Living provides a range of services tailored to meet the needs of its residents. The community focuses on assisted living and memory care, ensuring that residents receive the necessary support and care. Families have noted the importance of communication and engagement, with staff making efforts to keep families informed and involved.
Care Approach & Staff
The care approach at Maple Heights has seen improvements with the recent hiring of a new director, who has been instrumental in revitalizing the facility. Staff members are described as committed and hardworking, striving to create a positive environment for residents. Regular activities and engagement opportunities have been introduced, enhancing the quality of life for those living in the community.
Living Options & Amenities
Residents at Maple Heights can enjoy various amenities, including a theater, bistro, and exercise room. While the facility has a small balcony, some reviews indicate that outdoor space could be better utilized for residents’ enjoyment. The community aims to foster a vibrant social environment, with a full calendar of activities designed to cater to diverse interests.
Dining & Activities
The dining experience at Maple Heights has received positive feedback, with many noting the exceptional food and service. Regular activities are organized throughout the week, including engaging events that encourage residents to participate and socialize, providing a sense of community and belonging.
What Families Say
Families have shared mixed experiences regarding Maple Heights. Many appreciate the renewed energy and commitment from the staff, especially under the new director’s leadership. Residents have reported feeling more engaged and active, with opportunities for socialization. However, there are concerns about communication and care during challenging times, particularly noted by families who experienced difficulties during the COVID-19 pandemic.
Room for Improvement
Some families have expressed concerns regarding communication and responsiveness from the facility, particularly in times of need. There have also been mentions of the need for better outdoor spaces and stimulation activities for residents. Addressing these areas could enhance the overall experience for both residents and their families.
Summary
Maple Heights Senior Living strives to provide a caring and engaging environment for seniors in Washington, DC. With a focus on assisted living and memory care, the community has made strides in improving resident engagement and communication. While there are areas for improvement, many families have recognized the positive changes and dedication of the staff, making it a viable option for those seeking senior care.
