Overview
Steps Homecare Services, located in Wilmington, Delaware, offers a range of home health care services designed to support individuals in the comfort of their own homes. Established with a commitment to providing high-quality, compassionate care, the agency focuses on creating personalized care plans that cater to the unique needs of each client.
Services & Support
Steps Homecare Services provides a comprehensive array of services, including skilled nursing care, home health aide support, physical therapy, and medical social work. Their team includes registered nurses and licensed practical nurses who collaborate with clients, families, and physicians to develop individualized care plans. Additionally, home health aides assist with daily tasks such as cooking, cleaning, dressing, and bathing, ensuring that clients receive the support they need to maintain their independence.
Care Approach & Staff
The staff at Steps Homecare Services are frequently described as compassionate and professional. Families have noted the responsive and respectful nature of both the office staff and caregivers, highlighting their commitment to treating clients with dignity and care. The agency emphasizes a person-centered approach, working collaboratively with clients and their families to enhance their quality of life.
Who They Serve
Steps Homecare Services primarily serves seniors and individuals requiring home health care in Wilmington, New Castle, and Kent counties in Delaware. Their services are tailored to meet the needs of those who wish to remain in their homes rather than transitioning to a facility.
Service Area
The agency operates in Wilmington, New Castle, and Kent counties within Delaware, ensuring that they are accessible to the communities they serve.
What Families Say
Families have expressed gratitude for the level of care provided by Steps Homecare Services. Many reviews highlight the professionalism and compassion of the staff, indicating that their services have significantly improved the quality of life for their loved ones. One family noted that the care extended their loved one’s life and made their last year more fulfilling.
Room for Improvement
While many families have had positive experiences, some have mentioned the challenges of scheduling care on short notice. Improving flexibility in staffing could enhance the overall service experience.
Summary
Steps Homecare Services in Wilmington, Delaware, is dedicated to providing high-quality, compassionate home health care tailored to individual needs. With a focus on person-centered care and a team of skilled professionals, they are well-regarded for their commitment to enhancing the quality of life for clients in their homes. Families appreciate the professionalism and kindness of the staff, making Steps Homecare Services a trusted choice for home health care needs.
