Overview
Neighborly Home Care, located in Wilmington, Delaware, provides in-home care services aimed at enhancing the quality of life for seniors. The agency emphasizes the importance of trust and communication, striving to create safe and caring environments for their clients.
Services & Support
Neighborly Home Care offers a range of in-home care services tailored to meet the needs of elderly clients. Their caregivers are described as well-trained and compassionate, focusing on improving the quality of life for seniors. The agency aims to foster companionship and ensure a supportive environment for their clients.
Care Approach & Staff
The staff at Neighborly Home Care are committed to understanding the unique needs and concerns of each family they serve. They prioritize communication and take time to learn about the specific worries and desires of their clients. However, some reviews indicate issues with communication and professionalism, suggesting that experiences may vary.
Who They Serve
Neighborly Home Care primarily serves elderly clients, including those with specific needs such as dementia. The agency aims to provide a sense of peace and reliability for families seeking care for their loved ones.
Service Area
Neighborly Home Care provides services in both Pennsylvania and Delaware, focusing on delivering quality care to residents in these regions.
What Families Say
Reviews of Neighborly Home Care reflect a mixed experience. Some families express gratitude for the compassionate care their loved ones received, noting that caregivers often become like family members. Conversely, there are significant concerns regarding the professionalism of certain staff members and communication issues within the agency. These conflicting experiences highlight the variability in service quality.
Room for Improvement
Several reviews point to a need for improved communication and professionalism within the agency. Some clients reported negative interactions with staff, indicating that these aspects may require attention to enhance overall service quality.
Summary
Neighborly Home Care in Wilmington, Delaware, offers in-home care services with a focus on quality and compassionate support for seniors. While many families appreciate the care provided, there are notable concerns regarding staff professionalism and communication. The agency’s commitment to understanding client needs is commendable, but addressing the highlighted issues could improve the overall experience for families seeking care.
