Overview
Comfort Keepers of Delaware, located in New Castle, Delaware, is dedicated to providing compassionate care and support to seniors and disabled individuals. Their mission is to help clients live independently and comfortably in their own homes. The team at Comfort Keepers emphasizes creating a nurturing environment that prioritizes the well-being and dignity of those they serve.
Services & Support
Comfort Keepers offers a wide range of in-home care services tailored to meet the unique needs of each individual. Their services include personal care, companionship, homemaking, and specialized care for conditions such as Alzheimer’s and dementia. The caregivers are trained to provide both short-term and long-term assistance, ensuring that clients receive the support they need to maintain their independence.
Care Approach & Staff
The staff at Comfort Keepers is frequently described as compassionate, professional, and dedicated. Families have noted the team’s exceptional communication skills, particularly regarding scheduling changes. The intake process includes a thorough assessment of care needs, allowing the company to match caregivers effectively with clients. Many families express gratitude for the understanding and supportive nature of the staff, which contributes to a positive care experience.
Who They Serve
Comfort Keepers primarily serves seniors and individuals with disabilities who require assistance with daily living activities. They cater to a variety of care needs, including those recovering from surgery, such as knee replacements, and provide support for clients with chronic conditions like Alzheimer’s. Their services are designed to enhance the quality of life for clients while providing peace of mind to their families.
What Families Say
Families have shared positive experiences with Comfort Keepers, highlighting the quality of care their loved ones receive. Many reviews emphasize the professionalism and reliability of the caregivers, with some families noting how caregivers have become cherished companions. One family remarked on the exceptional support provided during challenging times, stating that the caregivers were detail-oriented and dependable. Overall, Comfort Keepers is often recommended for their compassionate care and responsive service.
Room for Improvement
While many families express satisfaction with the services provided, a few reviews mentioned that some caregivers occasionally took shortcuts with house chores. However, they noted that caregivers were generally willing to accommodate requests when asked.
Summary
Comfort Keepers of Delaware in New Castle is a trusted provider of in-home care services, praised for their compassionate and professional staff. They offer a variety of services tailored to the unique needs of seniors and disabled individuals, ensuring that clients can live independently in their homes. Families appreciate the understanding and responsive nature of the team, making Comfort Keepers a recommended choice for home health care.