Overview
Autumn Lake Healthcare at West Hartford (The Reservoir), located in West Hartford, Connecticut, is a healthcare facility that provides a range of services including skilled nursing, rehabilitation, and respite care. The facility is known for its picturesque surroundings and is conveniently located just one mile from UConn John Dempsey Hospital. Residents benefit from a warm and inviting atmosphere, with a focus on personalized care and recovery.
Services & Support
Autumn Lake Healthcare offers a variety of services aimed at supporting residents’ health and well-being. These include sub-acute rehabilitation and long-term care, with around-the-clock skilled nursing for complex medical conditions. The facility is equipped to provide post-hospital short-term rehabilitation, ensuring that residents can transition smoothly back to their homes. The multidisciplinary team works collaboratively to create individualized recovery plans that adapt to each resident’s needs.
Care Approach & Staff
The staff at Autumn Lake Healthcare is noted for their attentiveness and kindness, with many reviews highlighting the dedication of the nursing team. Residents and their families have expressed gratitude for the exceptional care provided, especially during critical times, such as post-surgery recovery. The facility emphasizes a positive, engaging environment where personal goals are encouraged, and recovery milestones are celebrated.
Living Options & Amenities
Residents at Autumn Lake Healthcare enjoy clean and well-maintained living spaces, which contribute to a welcoming environment. The facility features spacious rooms and beautiful grounds, enhancing the overall experience for residents. The focus on cleanliness and comfort is evident, making it a pleasant place for recovery and rehabilitation.
Dining & Activities
While the facility offers a variety of activities aimed at promoting engagement and socialization among residents, feedback regarding the dining experience has been mixed. Some reviews indicate that the food quality could be improved, with families often bringing food to supplement the menu. Despite this, the activities and social events are well-received, contributing to a vibrant community atmosphere.
What Families Say
Families have shared positive experiences regarding the care their loved ones receive at Autumn Lake Healthcare. Many have praised the nursing staff for their compassion and responsiveness, particularly during challenging times. However, there are concerns about the dining options and some operational aspects that could be enhanced. Overall, the commitment of the staff to provide quality care is frequently highlighted, making a significant difference in residents’ recovery journeys.
Room for Improvement
While many families appreciate the care provided at Autumn Lake Healthcare, there have been consistent mentions of the need for improvement in the dining services. Some residents have faced challenges regarding food quality and dietary accommodations. Additionally, concerns regarding the management of staff resources and responsiveness have been noted, suggesting a need for ongoing evaluation to ensure all residents receive the best possible care.
Summary
In summary, Autumn Lake Healthcare at West Hartford offers a supportive environment for residents requiring skilled nursing and rehabilitation services. The dedicated staff and clean, inviting facilities create a positive atmosphere for recovery. While there are areas for improvement, particularly in dining services, the overall commitment to resident care has been a strong point, making it a recommended option for families seeking quality support in West Hartford, Connecticut.
