Overview
A&B Homecare, located in Stamford, Connecticut, is a licensed, Medicare-certified home health care agency that specializes in providing private duty in-home care. Their services include companions and homemakers available on an hourly or live-in basis. The agency focuses on delivering personalized care to individuals recuperating from illnesses or injuries, ensuring comfort and convenience in the home setting.
Services & Support
A&B Homecare offers a range of services tailored to meet the needs of clients, including companionship and assistance with daily living activities. Families have noted the agency’s commitment to providing high-quality care, with caregivers who are attentive and compassionate. The agency is praised for its ability to match caregivers with clients effectively, fostering a supportive environment for those in need of assistance.
Care Approach & Staff
The staff at A&B Homecare, including caregivers and management, are frequently described as compassionate and dedicated. Families have expressed gratitude for the attention to detail and the personal interest shown by the team. The management is noted for being approachable and responsive, ensuring that families feel supported throughout the care process. The agency emphasizes a personal approach to care, which clients have found reassuring during challenging times.
Who They Serve
A&B Homecare serves a diverse clientele, including elderly individuals and those recuperating from medical conditions. Many families have shared positive experiences regarding the care provided to their loved ones, including aunts and mothers, highlighting the agency’s ability to cater to specific needs and preferences.
Service Area
Based in Stamford, A&B Homecare serves clients in Fairfield and New Haven County, Connecticut. This regional focus allows them to provide localized support and maintain close relationships with the families they serve.
Scheduling & Availability
While many families have praised the agency for its overall service, there have been occasional concerns regarding the reliability of scheduling. Some clients reported instances of delayed arrivals and a lack of communication about changes in service. However, overall responsiveness from management has been noted as a positive aspect of the agency.
What Families Say
Reviews from families highlight a mix of positive experiences and some areas for improvement. Many clients express gratitude for the compassionate care provided by the staff, noting that caregivers treat their loved ones with respect and empathy. However, there are mentions of communication issues, particularly regarding scheduling and timely notifications, which some families found concerning.
Room for Improvement
While A&B Homecare has received numerous positive reviews, some families have expressed concerns about communication, particularly in relation to scheduling and timely updates regarding caregiver arrivals. Addressing these issues could enhance the overall experience for clients and their families.
Summary
A&B Homecare in Stamford, Connecticut, is recognized for its compassionate and personalized approach to home health care. The agency provides a range of services aimed at supporting individuals in their homes, with a team dedicated to ensuring comfort and quality care. While families appreciate the overall service and dedication of the staff, improving communication regarding scheduling could further enhance client satisfaction.
