Overview
Montowese Center for Health & Rehabilitation, located in North Haven, Connecticut, focuses on healing to enhance the joys of daily living. The center offers a range of post-acute rehabilitation and long-term care services, ensuring that residents receive comprehensive support tailored to their needs.
Services & Support
Montowese provides a variety of services including skilled nursing, rehabilitation, hospice care, and memory care. The facility emphasizes a patient-centered approach through its Passport™ care model, which is designed to cater to the unique needs of each individual. This includes around-the-clock care for those with chronic illnesses and disabilities, as well as access to telehealth and home care services.
Care Approach & Staff
The staff at Montowese is consistently described as kind, attentive, and professional. Many reviews highlight the dedication of the nursing and rehabilitation teams, who are noted for their compassion and responsiveness. Families appreciate the supportive environment, which helps ease their worries about their loved ones’ care, especially when they are far away.
Living Options & Amenities
Residents at Montowese enjoy a clean and welcoming facility, which features well-maintained grounds and accessible parking. The center is designed to provide an engaging environment with daily activities and events aimed at stimulating and uplifting residents. Many visitors have remarked on the cleanliness and overall pleasant atmosphere of the facility.
Dining & Activities
While many aspects of the care and environment are praised, some reviews have noted dissatisfaction with the dining options available. However, the center offers a range of activities to keep residents engaged and active, contributing to their overall well-being.
What Families Say
Families express gratitude for the quality of care their loved ones receive at Montowese. Positive feedback emphasizes the cleanliness of the facility and the attentiveness of the staff. However, there are concerns regarding communication and responsiveness, particularly in more challenging situations. Overall, many families recommend Montowese for its supportive and caring environment.
Room for Improvement
While many reviews highlight the positive experiences at Montowese, some concerns have been raised about communication practices and the quality of dining options. Families have noted instances where information was not communicated effectively, leading to frustration during critical times.
Summary
Montowese Center for Health & Rehabilitation in North Haven, Connecticut, is committed to providing high-quality care through its skilled nursing, rehabilitation, and hospice services. With a focus on cleanliness and a supportive environment, the center aims to foster a positive experience for both residents and their families. While there are areas for improvement, many families appreciate the compassionate care their loved ones receive.