Overview
The Landing of North Haven, located in North Haven, Connecticut, offers a range of senior living services including assisted living, memory care, and independent living. This community is designed to provide a supportive environment where residents can thrive while receiving the care they need. With a focus on creating a sense of belonging, The Landing aims to make every resident feel at home from the moment they arrive.
Services & Support
The Landing provides a continuum of care that allows residents to transition smoothly between services as their needs change. The staff is described as highly trained and genuinely caring, ensuring that residents receive personalized attention. Families have noted the supportive nature of the team, which makes the moving process and ongoing adjustments easier for both residents and their loved ones.
Dining & Activities
Dining at The Landing is highlighted as a significant aspect of the community experience. Residents enjoy delicious meals prepared with care, and the dining areas are noted for their cleanliness and comfort. The variety of activities available keeps residents engaged and active, promoting social interaction and a sense of community. Feedback from families emphasizes the quality of food and the efforts made by staff to accommodate individual preferences.
Care Approach & Staff
The staff at The Landing is frequently praised for their warmth and attentiveness. Families have expressed appreciation for the patience and support shown by the team, particularly during transitions into assisted living. However, some reviews indicate concerns regarding management and the consistency of care over time, suggesting that while many staff members are exceptional, there have been instances of neglect that need addressing.
What Families Say
Overall, families have shared positive experiences at The Landing of North Haven, often noting the welcoming atmosphere and the strong sense of community. Many families report that their loved ones have become more active and engaged since moving in, contributing to a fulfilling lifestyle. However, there are also cautionary tales regarding care standards and management changes that have raised concerns for some families.
Room for Improvement
While many reviews are positive, there are mentions of issues related to management and care consistency. Some families have experienced dissatisfaction with specific incidents of neglect and communication challenges. These concerns highlight the importance of ongoing staff training and management oversight to ensure that all residents receive the high standard of care that The Landing aims to provide.
Summary
The Landing of North Haven presents a promising option for families seeking assisted living and memory care services in Connecticut. With a strong community focus, attentive staff, and a commitment to quality dining and activities, many residents and their families report positive experiences. However, potential residents should be aware of some concerns regarding management and care consistency that have been raised by families.