Overview
A & B Homecare Solutions, located in New Haven, Connecticut, provides non-medical home care services aimed at helping individuals maintain their independence in familiar settings. Established in 2003, the company has built a reputation for offering reliable and compassionate care through its network of local offices across Connecticut.
Services & Support
A & B Homecare Solutions offers a variety of non-medical home care services, including supportive personal care, live-in care, hourly assistance, companionship, and homemaker services. These services are designed to cater to the individual needs of clients, ensuring they can continue their daily routines comfortably at home.
Care Approach & Staff
The staff at A & B Homecare Solutions is often described as kind, compassionate, and hardworking. Many families have noted the excellent communication and supportive nature of the caregivers and office staff. However, some reviews indicate that experiences with personal care aides (PCAs) can vary, with certain individuals receiving praise for their dedication while others have faced challenges with reliability.
Who They Serve
A & B Homecare Solutions serves a diverse clientele, focusing on individuals who require assistance with daily activities but wish to remain in their homes. The company has a broad reach across Connecticut, allowing them to cater to various needs in the community.
Room for Improvement
Several reviews highlighted issues with staffing and communication, including instances of no-shows and caregivers arriving late. Additionally, some staff expressed concerns about management and compensation, indicating that employee satisfaction could be improved. These factors may affect the overall reliability of services provided.
What Families Say
Feedback from families has been mixed. Many appreciate the caring nature of the staff and the improvements noted after recent changes in management. However, there are significant concerns regarding staffing levels and communication from the office, with some clients reporting being left without aides or not being informed of schedule changes.
Summary
A & B Homecare Solutions presents a range of home care services that aim to support clients in maintaining their independence. While many families commend the compassionate care from staff, challenges related to staffing reliability and management practices have been noted. Prospective clients may want to consider these factors when evaluating their options.
