Overview
All About You! Home Care Services LLC, located in Naugatuck, Connecticut, specializes in providing a range of home health care services. The agency is nurse-owned and operated, focusing on delivering quality care to clients in the comfort of their homes. They offer services including nursing, physical therapy, occupational therapy, and social worker support, with a commitment to seeing the whole person beyond their illness.
Services & Support
The agency provides various services designed to meet the diverse needs of clients. These include visiting nurse services, physical therapy, occupational therapy, certified nursing assistant (CNA) and home health aide (HHA) support, speech therapy, and social work services. All About You! Home Care Services is certified by Medicare and Medicaid, ensuring they accept most insurances.
Care Approach & Staff
Clients frequently commend the staff for their professionalism and attentiveness. Many reviews highlight the quality of the nursing care provided, with several clients noting that the nurses are caring, personable, and dedicated to going the extra mile. However, some feedback indicates that there are areas for improvement in office communication, particularly regarding the notification of service changes.
Who They Serve
All About You! Home Care Services serves a variety of clients, including those requiring assistance with daily living activities, physical rehabilitation, and ongoing health management. Their services are particularly beneficial for individuals looking to age in place while receiving professional support at home.
Room for Improvement
While many clients praise the in-home staff, there are notable concerns regarding the office’s communication practices. Some families reported issues with notification of service changes and overall office organization. These aspects have been highlighted as areas that need attention to enhance client experience.
What Families Say
Overall, feedback from families is mixed. Many clients express satisfaction with the quality of care provided by the nurses and aides, often emphasizing their professionalism and compassion. However, there are several reviews that reflect dissatisfaction with the office staff’s handling of communication and service management, indicating a need for improvement in these areas.
Summary
All About You! Home Care Services LLC in Naugatuck, Connecticut, offers a range of home health care services that are generally well-received by clients, particularly for the quality of nursing care. While many families appreciate the professionalism of the in-home staff, concerns about office communication and service management have been noted. Addressing these issues could enhance the overall client experience.