Overview
Civita Care Center at West River, located in Milford, Connecticut, is a 120-bed Medicare and Medicaid certified nursing home. The facility focuses on providing quality care with a compassionate approach, ensuring residents receive the support they need to recover and thrive. Families have shared positive experiences regarding the attentive and professional staff, who are dedicated to the well-being of their residents.
Services & Support
Civita Care Center offers a range of services including skilled nursing care, rehabilitation, and physical therapy. The staff is noted for their kindness and attentiveness, with many reviews highlighting the effective communication and support provided to both residents and their families. The facility is described as clean and well-organized, contributing to a welcoming environment for both residents and visitors.
Care Approach & Staff
The care approach at Civita Care Center is centered on compassion and respect for each resident’s needs. Reviewers frequently commend the staff for their professionalism and detail-oriented care. Many families have expressed gratitude for the way their loved ones are treated, with a particular mention of the nursing staff’s dedication to ensuring comfort and dignity during their stay.
Who They Serve
Civita Care Center caters to a diverse group of residents, including those requiring rehabilitation after a hospital stay and individuals needing long-term care. Families have reported that residents feel well cared for and valued, with many noting the positive impact of the staff’s interaction with patients.
Levels of Care
The center provides various levels of care, including skilled nursing and rehabilitation services. Many reviews indicate successful transitions to rehabilitation, with residents receiving the support they need to regain strength and independence.
Living Options & Amenities
The facility is described as clean and well-maintained, with comfortable living spaces for residents. Families appreciate the attention to detail in the environment, which contributes to a positive experience for both residents and visitors.
Dining & Activities
While some residents have expressed dissatisfaction with the food, the overall dining experience appears to be satisfactory, with meals looking appealing. The facility also engages residents in various activities, promoting social interaction and a sense of community.
What Families Say
Families consistently report positive experiences at Civita Care Center. Many emphasize the caring nature of the staff and the overall cleanliness of the facility. The responsive handling of concerns has also been noted, with families feeling reassured about their loved ones’ care.
Room for Improvement
While the majority of reviews are positive, there are occasional mentions of delays in care, such as waiting for assistance with personal needs. Addressing these minor delays could enhance the overall experience for residents.
Summary
Civita Care Center at West River stands out for its compassionate care and attentive staff. With a focus on rehabilitation and skilled nursing, the facility provides a supportive environment for residents recovering from hospital stays or requiring ongoing care. Families appreciate the cleanliness and professionalism of the staff, making it a recommended choice for those seeking quality care in Milford, Connecticut.
