Overview
Chelsea Place Care Center, LLC., located in Hartford, Connecticut, is a 234-bed skilled nursing care facility situated in the historic West End. The center offers a broad range of services, including skilled nursing, rehabilitation, hospice, memory care, and respite care. Chelsea Place emphasizes the importance of understanding the diverse needs and interests of its residents, aiming to provide personalized care.
Services & Support
Chelsea Place offers a comprehensive array of services designed to meet various healthcare needs. This includes skilled nursing care, subacute services, behavioral health programs, and memory care in a secured unit. The facility also provides hospice services and respite care, catering to both short-term and long-term residents.
Care Approach & Staff
The facility promotes a care approach that encourages staff to build relationships with residents, understanding their individual needs and personalities. However, numerous reviews indicate serious concerns regarding the quality of care provided. Instances of neglect and inadequate staff responsiveness have been reported, with families expressing dissatisfaction with the attentiveness of caregivers.
Who They Serve
Chelsea Place serves a diverse population, including individuals requiring skilled nursing and those with memory care needs. The facility aims to address the unique challenges faced by its residents, but feedback suggests that many residents do not receive the level of care they require.
Dining & Activities
Reviews indicate that the dining experience at Chelsea Place is inconsistent, with some residents finding the food quality lacking. Families have expressed concern that poor nutrition may negatively affect residents’ health.
Room for Improvement
Feedback from families highlights numerous areas needing improvement at Chelsea Place. Reports of neglect, inadequate wound care, and poor communication from staff suggest a pressing need for enhanced training and accountability among caregivers. Several reviews mention the facility’s cleanliness and overall environment as areas that require significant attention.
Summary
Chelsea Place Care Center, LLC. presents a range of skilled nursing and support services in Hartford, Connecticut. While the facility aims to celebrate diversity and personalize care, numerous reviews reflect serious concerns about the quality of care, staff behavior, and overall resident wellbeing. Families considering Chelsea Place for their loved ones should carefully weigh these factors and explore all available options.
