Overview
Trinity Health Of New England At Home, located in Hartford, Connecticut, provides comprehensive, personalized home care and hospice services designed to enhance the quality of life for patients in the comfort of their own homes. Their offerings include a range of services such as nursing, physical therapy, occupational therapy, and hospice care, all tailored to meet individual needs.
Services & Support
Trinity Health Of New England At Home offers various services aimed at supporting the well-being and independence of their patients. The home care services encompass nursing, speech-language therapy, occupational therapy, and physical therapy. Their hospice care focuses on compassionate end-of-life support, including pain management, symptom control, and bereavement support. Families have expressed gratitude for the comprehensive nature of the care, particularly highlighting the effectiveness of physical and occupational therapy in aiding recovery.
Care Approach & Staff
The staff at Trinity Health Of New England At Home are frequently described as compassionate, knowledgeable, and patient. Families have praised the nursing care, noting that nurses take the time to address concerns thoroughly and provide emotional support. Physical therapists are also recognized for their expertise and ability to foster healing and confidence in patients. The approach to care emphasizes personalized attention, ensuring that each patient’s unique needs are met.
Who They Serve
Trinity Health Of New England At Home serves a diverse range of patients, including those recovering from surgery, individuals with chronic health conditions, and those in need of hospice care. The organization is committed to enhancing the quality of life for all patients, with a focus on maintaining their independence and comfort at home.
What Families Say
Feedback from families highlights the exceptional care provided by the nursing and therapy staff. Many have specifically mentioned the positive impact of individual nurses and therapists, citing their professionalism, compassion, and dedication. Families have expressed appreciation for the support received during challenging times, particularly in hospice and palliative care situations. However, there have been isolated instances where families reported less satisfactory experiences with certain staff members, indicating a need for consistent quality across all interactions.
Room for Improvement
While many families have had positive experiences, there have been reports of less satisfactory interactions with some staff members. Concerns were raised about communication and professionalism in specific cases, particularly regarding the handling of discharge discussions and patient privacy. Addressing these issues could enhance the overall experience for families and patients.
Summary
Trinity Health Of New England At Home in Hartford, Connecticut, provides a wide range of home care and hospice services aimed at improving patient well-being. With a focus on compassionate and personalized care, the organization has received numerous positive reviews for its nursing and therapy staff. Although some families have noted areas for improvement, the overall commitment to quality care remains evident.
