Overview
McAngel Home Visiting Nurses, located in Hamden, Connecticut, is a family-owned home healthcare agency founded in 2018. The agency is dedicated to helping clients improve their quality of life through responsive care delivered with respect, compassion, and dignity. With a team that boasts over 100 years of combined healthcare experience, McAngel aims to provide high-quality personal care services in the comfort of clients’ homes.
Services & Support
McAngel Home Visiting Nurses offers a variety of home health care services designed to support clients during challenging times. Their services include personal care assistance, nursing services, and vaccine clinics, all tailored to empower clients and enhance their independence. The agency emphasizes the importance of creating a personalized care plan based on individual needs, ensuring that clients receive the appropriate support.
Care Approach & Staff
The staff at McAngel Home Visiting Nurses is described as caring and knowledgeable. Clients have noted the quality of the registered nurses and licensed practical nurses, highlighting their commitment to providing compassionate care. However, there have been concerns regarding the reliability of some staff members, with reports of inconsistent attendance and professionalism.
What Families Say
Feedback from families has been mixed. Many have praised the agency for its exceptional customer service and the kindness of the office staff. Some families expressed dissatisfaction with specific caregivers, citing issues such as lack of engagement and professionalism. This has led to a recommendation from some families to consider other agencies due to experiences of stress and drama associated with the service.
Room for Improvement
There have been recurring themes in reviews regarding the organization and reliability of staff. Some families experienced challenges with caregiver attendance and engagement, which impacted their overall satisfaction with the service. Addressing these concerns may enhance the agency’s reputation and client trust.
Summary
McAngel Home Visiting Nurses provides a range of home health care services aimed at supporting clients in maintaining their independence. While the agency has received positive remarks for its compassionate staff and customer service, there are notable concerns regarding caregiver reliability and professionalism. Families may want to weigh these factors when considering McAngel for their home health care needs.
