Overview
Griswold Home Care for New Haven, located in Hamden, Connecticut, is a well-established provider in the home care industry with over four decades of experience. The organization is dedicated to offering compassionate and professional care, emphasizing the importance of Care Professionals as the foundation of their success. Their mission is to help clients live comfortably in their own homes as they age, alleviating the concerns of families through reliable support.
Services & Support
Griswold Home Care offers a range of non-medical services tailored to meet the unique needs of clients. These services include personal care, companionship, homemaking, and support for individuals with chronic conditions, illnesses, or injuries. Caregivers assist with essential daily tasks such as bathing, grooming, dressing, and meal preparation. Additionally, they provide companionship to keep clients socially engaged, which can include activities, errands, and outings.
Care Approach & Staff
The staff at Griswold Home Care is often described as compassionate and professional, with caregivers who are committed to providing high-quality assistance. Families have noted the responsiveness of the office staff, who are available through various communication channels, including email, phone, and text. Their 24/7 telephone support is particularly appreciated, providing families with peace of mind. However, some concerns have been raised regarding the hiring process and the training of certain staff members involved in recruitment.
Who They Serve
Griswold Home Care serves a diverse clientele, including the elderly and individuals facing physical or mental challenges. Their services are designed to support clients in maintaining their independence and quality of life while receiving the care they need at home.
Service Area
Griswold Home Care provides services in Hamden and the surrounding areas, including New Haven and Milford. This broad service area allows them to reach a wide range of families in need of home care support.
What Families Say
Families have shared mixed experiences with Griswold Home Care. Many express gratitude for the exceptional caregivers who bring kindness and professionalism into their homes. One family highlighted a specific staff member’s dedication and responsiveness during a challenging time, noting that this individual played a significant role in their decision to choose Griswold over other providers. However, some reviews have pointed out issues with the hiring process and staff training, indicating a need for improvement in these areas.
Room for Improvement
Concerns have been raised regarding the hiring process and the training of staff involved in recruitment. Some families have described experiences with staff who were not adequately informed or responsive to their needs during the hiring phase. Addressing these issues could enhance the overall experience for families seeking care.
Summary
Griswold Home Care for New Haven in Hamden, Connecticut, is a dedicated provider of non-medical home care services. With a focus on compassionate support and a wide range of services, they aim to assist clients in maintaining their independence at home. While many families appreciate the quality of care provided by the caregivers, attention to the hiring process and staff training could further improve their offerings.
