Overview
Home Helpers Home Care of Enfield, located in Enfield, Connecticut, is dedicated to providing comprehensive home care services that support individuals wishing to maintain their independence at home. Their Cared-4 program includes a variety of services such as 24/7 emergency response, wellness checks, and nutrition support.
Services & Support
Home Helpers offers a range of services designed to meet the diverse needs of their clients. Caregivers assist with daily living activities, housekeeping, meal preparation, and companionship. Families have reported that these services help their loved ones regain independence and improve their quality of life.
Care Approach & Staff
The staff at Home Helpers is often described as compassionate and professional. Many families have expressed gratitude for the care their loved ones receive, noting that caregivers are attentive to the specific needs of each individual. The management team is also highlighted for their responsiveness and proactive communication, ensuring that families are kept informed about their loved ones’ care.
Who They Serve
Home Helpers primarily serves elderly individuals who require assistance with daily activities while choosing to remain in their homes. Clients include those with various needs, from companionship to more intensive support, such as post-hospital care.
What Families Say
Reviews from families indicate a generally positive experience with Home Helpers. Many appreciate the reliability and quality of care provided by their caregivers. Specific caregivers have received commendations for their kindness and ability to connect with clients, which has been crucial for families during challenging times. However, there are also some concerns regarding the consistency of care and management responsiveness in certain cases.
Room for Improvement
While many families have had positive experiences, there are reports of dissatisfaction regarding certain caregivers and management responses. Instances of caregivers arriving unwell or not meeting the expected standards have been noted. Additionally, some families have expressed concerns about the handling of specific situations involving care protocols.
Summary
Home Helpers Home Care of Enfield offers a valuable service for families needing home care for their elderly loved ones. With a focus on independence and tailored support, they have received a mix of positive feedback and areas for improvement. Families can expect dedicated caregivers and a management team committed to addressing their needs, although experiences may vary based on individual circumstances.
