Overview
Riverside Health and Rehabilitation Center, located in East Hartford, Connecticut, focuses on healing and enhancing daily living experiences for its residents. The center provides a range of services, including post-acute rehabilitation and long-term care, ensuring that individuals receive comprehensive medical and therapy support. The facility is designed to cater to those with chronic illnesses and disabilities, offering 24/7 skilled nursing care.
Services & Support
Riverside Health and Rehabilitation Center offers various services that include skilled nursing, rehabilitation, hospice care, and a dedicated ventilator unit. The facility emphasizes a patient-centered approach through its Passport™ model, which aims to meet the unique needs of each resident. This model encompasses a continuum of care, including telehealth, diagnostics, home care, and various therapy options.
Care Approach & Staff
The staff at Riverside Health and Rehabilitation Center is described as compassionate and attentive. Reviewers have praised the caring nature of the team, highlighting the dedication of certified nursing assistants (CNAs) and nurses who provide support and encouragement during recovery. Many residents and their families have expressed gratitude for the staff’s responsiveness and willingness to assist, contributing to a positive environment.
Who They Serve
Riverside Health and Rehabilitation Center serves individuals requiring post-acute rehabilitation and long-term care. This includes those living with chronic illnesses and disabilities, ensuring that every resident receives the necessary support tailored to their specific needs.
Living Options & Amenities
The facility is noted for its clean and inviting environment, which includes private rooms and a range of amenities designed to enhance the quality of life for residents. Daily activities and events are organized to foster engagement and social interaction among residents.
Dining & Activities
While some reviews have highlighted concerns regarding the dining experience, many residents appreciate the overall cleanliness and the variety of activities offered at the center. The activities team works to create an engaging atmosphere, contributing to a sense of community among residents.
What Families Say
Families have shared positive experiences regarding the care their loved ones receive at Riverside Health and Rehabilitation Center. Many have noted the cleanliness of the facility and the friendly demeanor of the staff. However, there are mixed reviews about wait times for assistance and food quality, indicating areas for potential improvement.
Room for Improvement
Some feedback suggests that there are challenges related to staffing levels, particularly concerning response times for assistance. Additionally, there have been mentions of dissatisfaction with the food quality, which may warrant attention to enhance the overall resident experience.
Summary
Riverside Health and Rehabilitation Center in East Hartford, Connecticut, provides a compassionate and supportive environment for individuals in need of rehabilitation and long-term care. With a focus on patient-centered care, the facility aims to improve the quality of life for its residents through dedicated services and a commitment to healing. While there are areas that could be enhanced, many families express satisfaction with the care provided, making it a notable option for those seeking support in a rehabilitation setting.