Overview
Elizabeth’s Home Health Care Agency LLC., located in Branford, Connecticut, provides home health care services aimed at supporting families and their loved ones in need of assistance. The agency has received a mix of feedback from families regarding their experiences with caregivers and the overall service provided.
Services & Support
The agency offers a range of services tailored to meet the needs of their clients, including live-in care and assistance for daily living tasks. Families have noted that caregivers are available for various shifts, from daytime help to 24-hour care, depending on the client’s requirements.
Care Approach & Staff
Caregivers from Elizabeth’s Home Health Care Agency are frequently described as compassionate and dedicated. Many families have expressed appreciation for the caregivers’ ability to engage with clients, providing not only physical support but also emotional comfort. However, some reviews highlight concerns regarding the attentiveness of certain aides, with instances noted where caregivers appeared disengaged or unable to assist with additional tasks.
Who They Serve
The agency serves a diverse clientele, including elderly individuals with varying levels of dependency. Families have utilized their services for loved ones with conditions such as Alzheimer’s, and many have reported positive experiences with the care provided.
What Families Say
Feedback from families is varied. Some families have shared heartfelt gratitude for the care their loved ones received, emphasizing the kindness and support of the caregivers. Others, however, have raised concerns about the agency’s focus on financial aspects, suggesting that the quality of care may sometimes be overshadowed by business interests. A few reviews express dissatisfaction with communication and service continuity, particularly when changes in caregivers occurred unexpectedly.
Room for Improvement
Several families have indicated that there is room for improvement in communication regarding caregiver assignments and the responsiveness of staff. Instances of caregivers not fully engaging with clients or shifting to new assignments without adequate notice have been noted as areas needing attention.
Summary
Elizabeth’s Home Health Care Agency LLC. has been a source of support for many families in Branford, Connecticut, providing essential care for loved ones. While many families appreciate the dedication and compassion of the caregivers, there are concerns regarding the agency’s communication and business practices. Families seeking care may want to weigh these experiences as they consider their options.