Overview
Pueblo Heights Nursing and Rehabilitation, located in Pueblo, Colorado, is dedicated to providing compassionate, family-oriented short-term and long-term care in a nursing home environment. The facility aims to ensure that each resident receives personalized attention and heartfelt assistance, enhancing day-to-day living with supportive services and a welcoming atmosphere.
Services & Support
Pueblo Heights offers a range of services, including skilled nursing, rehabilitation, hospice care, and wound care. The facility is committed to maximizing the independence and quality of life for its residents through various therapeutic programs and activities.
Care Approach & Staff
The staff at Pueblo Heights are noted for being caring and welcoming. However, there are mixed reviews regarding the management and overall environment. While some families express satisfaction with the care provided, others have reported serious concerns about cleanliness and staff attitudes. The management team is described as engaged, which can positively influence the care experience.
Living Options & Amenities
The facility emphasizes a clean and inviting environment, although some reviews have highlighted issues with cleanliness and unpleasant odors. The dining room has been recently updated, and many residents appreciate the quality of the food and the variety of activities offered.
What Families Say
Feedback from families is varied. Some praise the facility for its caring staff and enjoyable activities, noting improvements in management and the dining experience. Conversely, several reviews express dissatisfaction, citing concerns about cleanliness, unpleasant odors, and a lack of support for residents. These contrasting experiences suggest that while some residents thrive, others may face challenges that could impact their overall well-being.
Room for Improvement
Several reviews point to significant issues regarding cleanliness and staff interactions. Concerns about odors and the overall environment have been raised, indicating that there are areas needing attention to enhance the living conditions for residents.
Summary
Pueblo Heights Nursing and Rehabilitation strives to provide quality care in a supportive environment. While many families appreciate the compassionate staff and engaging activities, there are notable concerns regarding cleanliness and the overall atmosphere. Families considering this facility should weigh both the positive feedback and the criticisms to make an informed decision.
