Overview
Pavilion At Villa Pueblo, located in Pueblo, Colorado, is a skilled nursing and rehabilitation facility that offers both short-term and long-term care options. The facility aims to provide compassionate care and a genuine commitment to kindness, catering to individuals with varying care needs.
Services & Support
The Pavilion At Villa Pueblo provides a range of services, including skilled nursing, rehabilitation, and assisted living. They serve as a transitional space for individuals recovering from hospitalization, as well as offering long-term care for those with extended care needs. The facility is committed to addressing the unique requirements of each resident, ensuring they receive the necessary support.
Care Approach & Staff
The staff at Pavilion At Villa Pueblo includes nurses and certified nursing assistants who are often described as kind and considerate. However, some reviews highlight concerns regarding the responsiveness and attentiveness of the staff to residents’ basic needs. While many family members report positive experiences with the care provided, there are instances where communication and follow-through on requests were lacking.
Who They Serve
Pavilion At Villa Pueblo serves a diverse population, including individuals requiring rehabilitation after hospitalization and those needing long-term care. The facility is equipped to handle a variety of care needs, including memory care for residents with dementia.
Levels of Care
The facility offers various levels of care, including assisted living for those who need help with daily activities and skilled nursing for residents requiring a higher level of medical care and support. Rehabilitation services are also available for those recovering from surgery or illness.
Dining & Activities
Dining and activities at Pavilion At Villa Pueblo are designed to enhance the residents’ quality of life. While specific details about the dining options were not provided, the facility emphasizes the importance of personalized care and programs that encourage engagement and well-being.
What Families Say
Feedback from families is mixed. Some express gratitude for the care provided, noting that staff members treated their loved ones with kindness and compassion. However, there are significant concerns regarding cleanliness and the management of basic needs, such as bathing and personal belongings. Families have reported instances where communication could have been improved, particularly concerning the handling of personal items and care requests.
Room for Improvement
Several reviews indicate areas for improvement, particularly in maintaining cleanliness and addressing residents’ basic care needs in a timely manner. Some families felt that their loved ones’ needs were not adequately met without persistent follow-up.
Summary
Pavilion At Villa Pueblo offers a combination of skilled nursing and rehabilitation services in Pueblo, Colorado. While many families appreciate the compassionate care provided by the staff, there are notable concerns regarding the facility’s cleanliness and responsiveness to residents’ needs. Families considering this facility should weigh both the positive experiences and the areas that require attention.
