Overview
Frontier Home Health, located in Pueblo, Colorado, is a locally-owned and locally-staffed agency dedicated to providing compassionate care to its community. The agency is fully licensed and certified by the State of Colorado, Medicare and Medicaid, and is accredited by the Community Health Accreditation Program (CHAP). Frontier Home Health offers a wide variety of services for both children and adults, with a focus on personalized care.
Services & Support
Frontier Home Health provides a range of services including skilled nursing care, physical therapy, and assistance from certified nursing assistants (CNA). Families have reported positive experiences with the physical therapy services, noting that the therapists are knowledgeable and attentive to their concerns. The staff is described as professional and willing to answer any questions, ensuring that patients and their families feel supported throughout their care journey.
Care Approach & Staff
The care approach at Frontier Home Health emphasizes compassion and individualized attention. Many families have highlighted the kindness and patience of the staff, including nurses and therapists, who take the time to listen and respond to the needs of their patients. The team is committed to treating each patient with the same care and respect they would want for their loved ones, which has contributed to a trusting relationship between caregivers and families.
Who They Serve
Frontier Home Health serves a diverse clientele, including seniors and individuals recovering from surgeries or medical conditions. The agency has received praise for its ability to accommodate various needs, providing timely and effective care that helps patients on their road to recovery.
What Families Say
Families have shared overwhelmingly positive feedback about their experiences with Frontier Home Health. Many express gratitude for the compassionate and professional care provided by the staff, noting that the team goes above and beyond to ensure their loved ones receive the best possible support. While most reviews are highly favorable, there is an isolated account expressing dissatisfaction with care during a critical time, emphasizing the importance of compassionate communication in sensitive situations.
Room for Improvement
While the majority of feedback is positive, there is a noted concern from one family regarding the level of compassion during a difficult health journey. This highlights the need for ongoing training and support for staff to ensure that all patients and families feel understood and cared for, particularly in challenging times.
Summary
Overall, Frontier Home Health in Pueblo, Colorado, is recognized for its compassionate and skilled care. With a strong commitment to meeting the unique needs of each patient, the agency has built a reputation for providing high-quality home health services. Families can expect a supportive environment where their loved ones are treated with respect and dignity.
