Overview
TRU Community Care, located in Lafayette, Colorado, is a nonprofit healthcare organization dedicated to providing a continuum of care for individuals living with illness and loss. Founded in 1976 as Boulder Hospice, TRU is Medicare and Medicaid-certified and serves the greater Boulder/Denver area. Their compassionate approach includes hospice services, palliative care, and support for families navigating advanced illness.
Services & Support
TRU Community Care offers a range of services designed to support individuals and their families through challenging times. Their programs include hospice care, palliative care, and social worker support. Families have noted the kindness and compassion of the staff, particularly during difficult moments. However, some reviews highlighted concerns regarding medication management, with instances of delays in medication deliveries and communication issues.
Care Approach & Staff
The care team at TRU is described as compassionate and attentive, with many families expressing gratitude for the support provided during their loved ones’ final days. While some staff members have received high praise for their dedication and empathy, there have been reports of inconsistencies in service quality, especially related to medication management and response times from nursing staff.
Who They Serve
TRU Community Care serves individuals of all ages facing serious health challenges, including those in need of hospice and palliative care. Their services are designed to support families through the various stages of life, offering grief support and assistance with navigating healthcare services.
Room for Improvement
Several families have expressed concerns about the organization’s communication and medication management. Instances of delayed medication deliveries and insufficient follow-up from nursing staff have been reported. Additionally, some families felt that the organization was disorganized and lacked adequate staffing, which contributed to a stressful experience during a challenging time.
Summary
TRU Community Care provides essential services for individuals facing serious health challenges, with a focus on compassionate care and support. While many families commend the staff’s kindness and the organization’s commitment to care, there are areas that require attention, particularly in medication management and communication. Families considering TRU Community Care are encouraged to weigh these factors when seeking support for their loved ones.