Overview
Klarus Personal Care, located in Grand Junction, Colorado, provides in-home support services that focus on non-skilled care. Their offerings include a variety of services such as housekeeping, medication reminders, and assistance with activities of daily living (ADLs). The agency also provides 24-hour care and specialized support for conditions like Alzheimer’s and dementia.
Services & Support
Klarus Personal Care offers a range of services designed to assist clients in their daily routines. These services include home health aides, personal assistance, and companion care. They also provide incontinence care and hospice services aimed at enhancing the quality of life for patients and their families. The agency accepts various payment options, including private pay, private insurance, long-term care insurance, Veterans Administration benefits, and Medicaid.
Care Approach & Staff
The agency emphasizes a compassionate and committed approach to care, with a focus on matching caregivers to clients based on their specific needs. Many families have reported positive experiences with the caregivers, describing them as kind and considerate. However, some reviews indicate issues with internal management and communication, suggesting that while caregivers are often praised, the overall organization may face challenges.
Who They Serve
Klarus Personal Care serves a diverse clientele, including individuals requiring assistance with daily living activities, those needing specialized care for conditions such as Alzheimer’s and dementia, and patients in hospice care. Their services are designed to support both the elderly and those with disabilities or chronic illnesses.
What Families Say
Families have expressed mixed feelings about their experiences with Klarus Personal Care. While many caregivers have been described as excellent and compassionate, there are concerns regarding the management’s responsiveness and accountability. Some families reported issues with lost items and a lack of communication regarding scheduling changes. Positive comments highlight the caregivers’ ability to improve clients’ quality of life, but there are also notable frustrations with the agency’s internal processes.
Room for Improvement
Several reviews indicate areas where Klarus Personal Care could enhance their services. Issues mentioned include unprofessional behavior from management, a lack of accountability for lost items, and inadequate communication regarding caregiver schedules. Addressing these concerns could improve the overall experience for families relying on their services.
Summary
Klarus Personal Care provides essential in-home support services in Grand Junction, Colorado, with a focus on non-skilled care. While caregivers receive praise for their compassion and effectiveness, some families have raised concerns about management practices and communication. By addressing these issues, Klarus can work towards improving their service delivery and client satisfaction.
