Overview
Elite Care at Home, located in Grand Junction, Colorado, has been offering quality home care services since 2013. The agency provides a range of medical assistance to individuals wishing to maintain their independence at home. Their experienced team includes skilled nursing, physical therapy, occupational therapy, speech therapy, home health aides, and social work services.
Services & Support
The services offered by Elite Care at Home encompass skilled nursing care, physical therapy, occupational therapy, speech therapy, and assistance from home health aides. This diverse range of services is designed to cater to the various needs of clients in a home setting, ensuring they receive comprehensive care tailored to their individual circumstances.
Care Approach & Staff
The staff at Elite Care at Home includes registered nurses, certified nursing assistants, physical therapists, and trained medical support personnel. While some reviews highlight positive experiences with specific service providers, there are also concerns regarding the professionalism and organization of the management. Some clients have expressed appreciation for the dedication and timeliness of the staff, noting that they often go above and beyond for their patients.
Who They Serve
Elite Care at Home serves individuals who require medical assistance while aiming to remain independent in their own homes. This includes clients needing skilled nursing care and various therapeutic services.
What Families Say
Feedback from families is mixed. Some clients have reported positive experiences, particularly with the physical therapy services, citing significant improvements in their conditions. However, others have shared concerns about disorganization and unprofessional interactions with staff. Specific instances of mismanagement regarding medication have also been noted, which left some families feeling frustrated.
Room for Improvement
There are several areas where families have expressed a desire for improvement, particularly in management’s organization and communication. Some reviews indicate that interactions with certain staff members could be more professional, and there are calls for better oversight of medication management to alleviate stress for family caregivers.
Summary
Elite Care at Home provides essential home care services in Grand Junction, Colorado, with a focus on skilled nursing and various therapies. While many clients appreciate the care received, particularly from physical therapists, there are notable concerns regarding management practices and staff professionalism that the agency may need to address to enhance overall client satisfaction.
