Overview
The Heights Post Acute, located in Denver, Colorado, is a Medicare-certified skilled nursing and rehabilitation facility dedicated to providing comprehensive care in a supportive environment. The facility focuses on helping residents regain strength and independence following surgery, illness, or injury through round-the-clock skilled nursing and personalized therapy services.
Services & Support
The Heights Post Acute offers a wide range of services, including skilled nursing care, rehabilitation, specialized wound care, IV therapy, and pain management. The interdisciplinary team of licensed nurses, therapists, and support staff collaborates to create individualized care plans tailored to meet the specific needs and goals of each resident.
Care Approach & Staff
The staff at The Heights Post Acute is noted for their compassion and dedication to resident care. Many reviews highlight the responsiveness of the team, emphasizing their commitment to creating a warm and welcoming atmosphere. Management is described as supportive, which fosters a positive environment for both residents and staff. The facility is equipped with a state-of-the-art rehabilitation gym, where licensed experts guide residents through their recovery process.
Who They Serve
The Heights Post Acute caters to individuals requiring skilled nursing and rehabilitation services. This includes patients recovering from surgery, illness, or injury who benefit from personalized therapy and continuous clinical oversight.
Living Options & Amenities
Residents at The Heights Post Acute enjoy a comfortable and professional environment. The facility features spacious courtyards and common areas, allowing for relaxation and socialization. The building itself is described as beautiful and well-maintained, contributing to a pleasant atmosphere for residents and their families.
Dining & Activities
The Heights Post Acute offers a variety of dining options, with many residents expressing satisfaction with the food quality. Additionally, the activities department organizes engaging activities such as karaoke, bingo, yoga, and field trips, enhancing the overall resident experience.
What Families Say
Many families express gratitude for the quality of care their loved ones receive at The Heights Post Acute. Positive reviews frequently mention the compassion of the staff and the effectiveness of the social services department in addressing individual needs. However, some reviews indicate that there are areas for improvement, particularly in communication and responsiveness in certain situations.
Room for Improvement
While the majority of feedback is positive, some reviews point out that not all staff members consistently meet the high standards of care expected. Families have noted that communication can sometimes be lacking, and there are instances where residents felt they had to advocate more vigorously for their needs.
Summary
Overall, The Heights Post Acute is recognized for its compassionate care and supportive environment, making it a viable option for families seeking skilled nursing and rehabilitation services in Denver, Colorado. With a dedicated team and a focus on individual care plans, the facility aims to enhance the quality of life for its residents.
