Overview
Optimal Home Care, Inc., located in Denver, Colorado, is a skilled home health care agency dedicated to improving the quality of life for its clients. Established in 2004, the agency provides a range of services, including skilled nursing, behavioral health nursing, physical, occupational, and speech therapy, medical social work, and home health aide services. Optimal Home Care is both Medicare and Medicaid certified and is accredited by the Community Health Accreditation Program (CHAP).
Services & Support
Optimal Home Care offers a variety of services aimed at meeting the diverse needs of their clients. These include skilled nursing care, physical therapy, and behavioral health nursing. The agency emphasizes collaboration with clients’ doctors to ensure appropriate care delivery. Many families have expressed gratitude for the compassionate care provided by the nursing staff, highlighting their ability to explain procedures clearly and their dedication to patient well-being.
Care Approach & Staff
The staff at Optimal Home Care is noted for their compassion and professionalism. Families have praised the nurses for their attentive and kind approach, particularly in complex situations such as post-operative care. However, some reviews indicate concerns about the adequacy of medical clearance procedures before initiating therapy, suggesting that families should ensure communication with their doctors regarding their loved ones’ health status.
Who They Serve
Optimal Home Care serves a wide range of clients, including those needing post-operative care, physical therapy, and ongoing nursing support. The agency’s clientele includes elderly individuals and patients recovering from various medical conditions. Reviews indicate that families appreciate the personalized care their loved ones receive, with many expressing satisfaction with the outcomes.
Service Area
The agency operates in multiple counties across Colorado, including Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, El Paso, Elbert, Fremont, Gilpin, Jefferson, Larimer, Pueblo, Teller, and Weld. This extensive service area allows Optimal Home Care to reach a diverse population in need of home health services.
What Families Say
Families have shared a mix of experiences with Optimal Home Care. Many express gratitude for the high-quality care and support their loved ones receive, particularly from specific nursing staff members. However, there are also concerns regarding the driving habits of some staff, with multiple reviewers noting unsafe driving practices associated with company vehicles. Additionally, some families have raised issues about perceived inconsistencies in care and communication.
Room for Improvement
While many families commend the compassionate care provided by Optimal Home Care, there are several areas noted for improvement. Concerns about the thoroughness of medical clearance before therapy sessions have been highlighted, indicating a need for better communication between the agency and clients’ healthcare providers. Additionally, the driving behavior of some staff members has raised safety concerns among families.
Summary
Optimal Home Care, Inc. in Denver, Colorado, is committed to providing quality home health care services. With a range of offerings that include skilled nursing and therapy, the agency has garnered positive feedback for its compassionate staff. However, some families have expressed concerns regarding medical clearance procedures and driving safety. Overall, Optimal Home Care aims to enhance the quality of life for its clients while striving for continuous improvement in service delivery.
