Overview
Authentic Home Care, Inc., located in Denver, Colorado, is dedicated to providing compassionate and quality home services aimed at promoting safety and independence for elderly individuals and those living with disabilities. The agency collaborates closely with clients, their families, and professionals to develop individualized care plans tailored to meet specific needs.
Services & Support
Authentic Home Care offers a range of services, including home care and in-home support services (IHSS). Their caregivers are trained to deliver exceptional health care services that prioritize the unique needs of each client. The agency emphasizes the importance of providing consistent and competent care through friendly caregivers.
Care Approach & Staff
Clients have expressed appreciation for the caregivers at Authentic Home Care, often describing them as outstanding and dedicated. Many clients feel well cared for, with caregivers going beyond their duties to ensure satisfaction. However, there have been concerns regarding the office staff’s communication and reliability, with some clients reporting issues related to scheduling and follow-through.
What Families Say
Feedback from clients highlights a mix of experiences. While some clients have praised the care they receive and the friendliness of the staff, others have raised concerns about communication and the reliability of caregiver schedules. One client noted a lack of follow-through from the office staff, which led to frustrations regarding care continuity.
Room for Improvement
Several reviews indicate that there are areas for improvement in communication and reliability from the office staff. Some clients have reported issues with caregivers not showing up as scheduled or canceling at the last minute, which has led to dissatisfaction with the service.
Summary
Authentic Home Care, Inc. provides valuable home health services in Denver, Colorado, focusing on individualized care for elderly individuals and those with disabilities. While many clients appreciate the dedication of caregivers, there are notable concerns regarding office communication and caregiver reliability that potential clients may wish to consider.
