Overview
Abby Senior Care, located in Denver, Colorado, is a non-medical home care agency founded in 2008. The agency is licensed by the Colorado Department of Public Health and Environment and holds an A+ rating from the Better Business Bureau. Abby Senior Care emphasizes compassionate, personalized care to help seniors live safely and comfortably at home, while providing relief and peace of mind to their families.
Services & Support
Abby Senior Care offers a variety of services tailored to meet the unique needs of each client. Their offerings include personal care support for daily tasks such as bathing, dressing, and meal preparation, as well as companion care that focuses on social interaction and emotional support. They also provide specialized dementia care and respite care for family caregivers needing short-term relief. The agency prides itself on delivering care that fits the daily routines and personalities of their clients.
Care Approach & Staff
The staff at Abby Senior Care is described as compassionate and dedicated, focusing on building trust through consistent and reliable care. However, some reviews indicate issues with communication and reliability, with families expressing concerns about the agency’s responsiveness and the availability of caregivers. While many clients appreciate the kindness and engagement of caregivers, there are also reports of high turnover and organizational challenges within the company.
Who They Serve
Abby Senior Care primarily serves seniors in the Denver area, providing support for those who require assistance with daily living activities. Their services are designed to enhance the independence and safety of older adults while ensuring their families feel supported.
What Families Say
Feedback from families is mixed. Several clients have praised the caregivers for their compassion and attentiveness, noting positive experiences with the care provided. However, there are significant concerns regarding the company’s reliability and communication. Some families have reported difficulties with scheduling and receiving adequate support, leading to frustration and a lack of confidence in the service.
Room for Improvement
There are notable themes regarding the need for improved communication and consistency in care delivery. Families have expressed dissatisfaction with the agency’s responsiveness and the reliability of caregiver assignments, indicating that these areas require attention to enhance overall client satisfaction.
Summary
Abby Senior Care offers a range of personalized home care services in Denver, Colorado, with a focus on compassion and support for seniors. While many families appreciate the quality of care from individual caregivers, concerns about communication and reliability have been raised. Addressing these issues could strengthen the agency’s reputation and better serve the needs of their clients.
