Overview
InnovAge Colorado PACE – Denver, located in Denver, Colorado, is dedicated to helping seniors age in their own homes with dignity through the Program of All-Inclusive Care for the Elderly (PACE). This program aims to sustain and enhance the independence and quality of life for older adults while providing essential services that allow them to remain mobile and healthy at home. InnovAge operates several PACE centers across Colorado, including this one in Denver, which opened in 2013.
Services & Support
InnovAge offers a comprehensive range of services designed to meet the diverse needs of seniors. This includes primary home care, emergency care, transportation to medical appointments, and social activities. Participants benefit from a customized care plan that is developed by a team of medical professionals, ensuring that their evolving health and social needs are met. The program also provides social interactions, such as recreational activities and educational opportunities, to promote engagement and well-being.
Care Approach & Staff
The staff at InnovAge Colorado PACE – Denver is described as caring and knowledgeable, with a commitment to supporting seniors and their families. However, some reviews indicate that communication and organization can be areas for improvement. Families have noted instances of difficulty in scheduling appointments and transportation, which can impact the overall experience. Despite these challenges, many families appreciate the dedication of the staff to provide quality care.
Who They Serve
InnovAge serves seniors who wish to maintain their independence and live in their own homes. The program is designed to assist those with varying levels of healthcare needs, including those requiring support with daily activities or medical care. The focus is on providing a holistic approach to care, addressing both medical and social aspects of aging.
Transportation
Transportation is a critical component of the services offered at InnovAge. Participants receive transportation for medical appointments and social activities, which helps ensure they can access necessary care and engage with their community. However, some families have reported issues with the reliability of transportation services, which can create challenges for those relying on this support.
What Families Say
Feedback from families is mixed. Many express gratitude for the support and assistance provided by staff, highlighting the help they received in navigating Medicaid and setting up care. However, there are also significant concerns regarding communication and the quality of care, particularly in relation to medical services and the handling of urgent health issues. Some families have experienced frustration with the responsiveness of the organization and the management of care plans.
Room for Improvement
While InnovAge Colorado PACE – Denver has many positive attributes, several reviews indicate that there is room for improvement, particularly in communication and transportation services. Families have expressed concerns about the timeliness of medical care and the organization of appointments, suggesting that more attention is needed to ensure that families are kept informed and involved in the care process.
Summary
InnovAge Colorado PACE – Denver provides essential services aimed at helping seniors maintain their independence and quality of life at home. While many families appreciate the support and dedication of the staff, challenges related to communication and transportation have been noted. Overall, InnovAge represents a valuable resource for seniors in the Denver area, though prospective participants and their families may want to consider these factors when evaluating their options.
