Overview
Fountain View Health and Rehabilitation, located in Colorado Springs, Colorado, is a state-of-the-art facility designed to provide a comfortable and supportive environment for its residents. With a focus on both physical and emotional care, the knowledgeable staff is dedicated to meeting the diverse needs of each individual. The facility’s proximity to St. Francis Hospital and UC Health Memorial Hospital offers additional reassurance to families regarding the availability of medical services.
Services & Support
Fountain View offers a variety of services, including skilled nursing, rehabilitation, hospice care, and assisted living. The facility is equipped with a therapy gym and cutting-edge medical equipment, allowing for comprehensive care tailored to the needs of each resident. Residents benefit from social worker support, ensuring that their emotional and mental health needs are also addressed.
Care Approach & Staff
The staff at Fountain View is often described as caring and attentive, with many families expressing gratitude for the support their loved ones receive. Reviewers have noted the professionalism of the team and their commitment to providing high-quality care. However, some feedback has highlighted concerns about communication and accessibility, with families experiencing difficulty reaching staff by phone during critical times.
Who They Serve
Fountain View serves a diverse population, including those in need of rehabilitation after surgery or illness, residents requiring skilled nursing care, and individuals in hospice. Families have noted the facility’s ability to provide compassionate care, particularly during challenging transitions, such as moving a loved one into hospice.
Living Options & Amenities
The facility aims to create a welcoming atmosphere, with a focus on comfort and accessibility. While some reviews mention that the building appears outdated, others highlight the inviting environment fostered by the staff. Families appreciate the various activities available for residents, which contribute to a more engaging and enjoyable living experience.
What Families Say
Feedback from families is mixed. Many express appreciation for the dedication and kindness of the staff, noting that their loved ones receive excellent care. However, there are concerns regarding cleanliness and communication, with some families feeling frustrated by the difficulty in contacting staff. While some reviewers recommend the facility for its caring team, others caution potential families to consider the communication issues that may arise.
Room for Improvement
Several reviews point to areas needing improvement, particularly regarding communication and staff availability. Families have reported challenges in reaching staff when needed and have expressed concerns about the overall cleanliness of the facility. Addressing these issues could enhance the experience for both residents and their families.
Summary
Fountain View Health and Rehabilitation offers a comprehensive range of services in a supportive environment. While many families commend the caring staff and the quality of care provided, there are notable concerns regarding communication and facility maintenance. Prospective residents and their families may wish to weigh these factors when considering Fountain View as a care option.
