Overview
Gentiva Hospice, located in Colorado Springs, Colorado, is dedicated to providing compassionate care for individuals facing life-limiting illnesses. The organization focuses on delivering physical, emotional, and spiritual support to both patients and their families, ensuring that they can navigate this challenging time with dignity and grace.
Services & Support
Gentiva Hospice offers a range of services designed to cater to the unique needs of patients and their families. Their hospice care extends beyond pain management to address emotional and spiritual needs, with a team that includes nurses, social workers, aides, and chaplains. Additionally, they provide home health care and palliative care, aimed at improving the quality of life for those living with serious illnesses.
Care Approach & Staff
The care approach at Gentiva emphasizes the importance of kindness and respect. Reviewers have highlighted the compassionate nature of the staff, particularly noting the positive impact of individual caregivers. However, some families have expressed concerns regarding inconsistencies in care, particularly regarding communication and follow-up support from social workers and nursing staff.
Who They Serve
Gentiva Hospice primarily serves individuals facing life-limiting illnesses, as well as their families. They aim to provide comprehensive support during a critical time, ensuring that both patients and their loved ones receive the care they need.
Room for Improvement
While many families have praised the compassionate care provided by Gentiva, there have been reports of lapses in communication and care consistency. Some families experienced delays in obtaining necessary supplies and felt that follow-up support after a patient’s passing could be improved.
What Families Say
Reviews reflect a mix of experiences with Gentiva Hospice. Many families commend the staff for their compassion and dedication, with specific caregivers receiving high praise for their support. However, some families noted significant issues with care continuity and communication, particularly regarding the responsiveness of social workers and nursing staff during critical moments.
Summary
Gentiva Hospice in Colorado Springs, Colorado, is committed to delivering compassionate and comprehensive care to those facing life-limiting illnesses. While many families have reported positive experiences with the staff and services, some have raised concerns about care consistency and communication. Overall, Gentiva strives to support patients and families through a challenging time, focusing on dignity and quality of life.
