Overview
Professional Home Health Care, located in Colorado Springs, Colorado, is an experienced, privately owned home health care services agency. They offer a range of services aimed at supporting individuals in their homes.
Services & Support
The agency provides a variety of services, including nursing visits, assistance from certified nursing assistants (CNAs), and physical therapy. Clients have reported positive experiences with the staff, noting that the CNAs and nurses are described as fabulous and outstanding.
Care Approach & Staff
Feedback from clients indicates that the staff is compassionate and dedicated to providing quality care. Many families have expressed appreciation for the reliable crew they have encountered during their time with the agency. However, it is important to note that there have been concerns regarding staffing levels, with some clients reporting instances where scheduled visits were missed due to a lack of available personnel.
Who They Serve
Professional Home Health Care serves individuals who require assistance with daily activities, nursing care, and rehabilitation services in the comfort of their own homes.
Room for Improvement
Some clients have experienced issues with scheduling, specifically regarding missed appointments and a lack of communication from the agency when staff could not make it to scheduled visits. This has led to frustration among families who rely on consistent care for their loved ones.
Summary
Overall, Professional Home Health Care has received mixed reviews. While many clients appreciate the quality of care provided by the CNAs and nurses, there are significant concerns regarding staffing and communication that potential clients may want to consider. Families looking for home health care services in Colorado Springs may find both commendable aspects and areas needing improvement within this agency.
