Overview
Complete Home Health Care, located in Colorado Springs, Colorado, is a privately owned and licensed home care agency certified by Medicare and Medicaid. Established in 2001, they provide a range of home health services aimed at supporting clients of , from infants to seniors. The agency’s mission is to help individuals maintain their independence and manage their health effectively at home.
Services & Support
Complete Home Health Care offers a variety of services designed to meet diverse health needs. They focus on delivering consistent and compassionate care, which includes skilled nursing, therapy services, and personal care assistance. The agency emphasizes the importance of empowering clients to manage their health and well-being in a familiar environment.
Care Approach & Staff
The staff at Complete Home Health Care is described as professional and knowledgeable by some clients, with particular praise for the compassionate nature of their caregivers. However, there have been mixed reviews regarding the consistency of care and management practices. Some clients have reported positive experiences with individual staff members, while others have expressed concerns about professionalism and organizational issues.
Who They Serve
Complete Home Health Care serves a broad demographic, providing care for individuals from infancy to older adults. They cater to various health needs, which allows them to support families in different stages of life and health challenges.
Room for Improvement
Several reviews indicate that Complete Home Health Care may face challenges with staff consistency and management effectiveness. Clients have reported issues with scheduling, communication, and responsiveness, which have led to dissatisfaction in some cases. There are also mentions of unprofessional behavior from certain staff members, highlighting a need for improved training and oversight.
What Families Say
Feedback from families has been mixed. While some clients commend the care provided by specific nurses and the overall service quality, others have shared experiences of poor communication and unprofessionalism. Positive reviews highlight the dedication of individual caregivers, while negative comments point to significant organizational and management shortcomings that have affected the quality of care.
Summary
Complete Home Health Care in Colorado Springs offers a range of home health services aimed at supporting clients in managing their health at home. While many families appreciate the compassionate care from individual staff members, there are notable concerns regarding management practices and consistency in service delivery. Families considering this agency may want to weigh the positive experiences against the reported challenges in care coordination and organizational effectiveness.
