Overview
A Physicians Home Care, located in Colorado Springs, Colorado, provides In Home Support Services (IHSS) to individuals enrolled in the CHCBS, SCI, and EBD Medicaid waivers. This agency emphasizes a consumer-directed care approach, aiming to meet the unique needs of each client while fostering a supportive environment for both clients and staff.
Services & Support
The agency specializes in home health care services, particularly for those on Medicaid waivers. Their focus on consumer-directed care allows families to have a say in their care processes. They also engage in community events to foster a sense of inclusion among clients and their families.
Care Approach & Staff
The team at A Physicians Home Care is often described as compassionate and supportive. Staff members are noted for their professionalism and commitment to client care, creating a culture of collaboration and continuous improvement. Employees report feeling valued and supported, with leadership that encourages open communication and teamwork.
Who They Serve
A Physicians Home Care serves individuals who qualify for IHSS under various Medicaid waivers. The agency is particularly focused on providing support to families, ensuring that they feel included and cared for throughout the process.
What Families Say
Families appreciate the responsiveness and communication from A Physicians Home Care. Many reviews highlight the agency’s supportive nature, with clients and staff feeling like part of a family. However, there have been some concerns regarding disorganization and communication issues, particularly in specific instances where families felt unsupported.
Room for Improvement
While many reviews commend the agency for its compassionate care and supportive environment, some feedback indicates areas for improvement, particularly in organizational communication. A few clients noted experiences where they felt neglected in terms of follow-up and assistance.
Summary
A Physicians Home Care is recognized for its compassionate and supportive approach to home health care in Colorado Springs. With a focus on consumer-directed services and a strong team culture, the agency aims to provide high-quality care to its clients. Families appreciate the commitment to communication and community, although there are opportunities for improvement in organizational processes. Overall, A Physicians Home Care is viewed positively by both clients and staff, reflecting a dedication to creating a nurturing environment.
